D6AMC & Maintenance
On-Site & Remote IT Support
Support delivered on site or remotely, depending on what the issue needs.
Overview
IT support delivered either remotely for quick fixes or on site when hands-on attention is needed, so issues are resolved in the most appropriate way without unnecessary delay.
What this includes
- Remote triage of reported issues
- On-site visits when hands-on work is needed
- Issue resolution or escalation
- Basic log of recurring issues
Key benefits
- Remote support for faster resolution where possible
- On-site visits when hands-on work is required
- Flexible to the nature of the issue
Typically suitable for
Corporate officesSmall & medium businessesSchools & colleges
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